Cancellation policy

Consumers have a right of withdrawal in accordance with the following provisions, whereby a consumer is any natural person who concludes a legal transaction for purposes that can predominantly be attributed neither to their commercial nor to their independent professional activity .

Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.

The cancellation period shall be fourteen days from the day on which you or a third party other than the carrier designated by you takes possession of the goods.

To exercise your right of withdrawal, you must

DGN Fashion GmbH

Modering 5

D - 22457 Hamburg

Germany | Germany

Fax: +49 (0)40 559789-10

Email: contact@dgnfashion.de

by means of a clear statement (e.g., a letter sent by post, fax, or email) of your decision to withdraw from this contract. You may use the attached model withdrawal form [here, the form, see below, is to be linked as a downloadable PDF document], but this is not mandatory.

To comply with the cancellation period, it is sufficient that you send the notification of the exercise of the right of cancellation before the expiry of the cancellation period.

Consequences of revocation

If you cancel this contract, we will refund all payments we have received from you, including delivery costs (with the exception of additional costs resulting from your choice of a delivery method other than the cheapest standard delivery offered by us), promptly and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this refund, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; under no circumstances will you be charged any fees for this refund.

We may refuse repayment until we have received the goods back or until you have provided evidence that you have returned the goods, whichever is the earlier. You must return the goods immediately and in any event no later than fourteen days from the date on which you notify us of the cancellation of this contract.

Finitex logistics services

Dr. Raber Str. 4

19230 Hagenow

Germany | Germany

The deadline is met if you send the goods before the expiry of the fourteen-day period. We will bear the cost of returning the goods for orders from Germany; for orders from all other countries, the customer bears the cost of returning the goods.

You only have to pay for any loss of value of the goods if this loss of value is due to handling of the goods which is not necessary to check their quality, properties and functioning.

Consequences of revocation
If you have already concluded the instalment transaction, you have the
to revoke the instalment transaction within 30 days at the latest and to
Period between conclusion of contract and declaration of revocation the agreed interest rate
The period begins with the dispatch of the cancellation notice. For the period
between conclusion of the contract and declaration of revocation is in case of full use
of the instalment transaction, an interest amount of 0.25 euros per day is payable. This
The amount is reduced accordingly if the instalment transaction is only partially
was claimed.

End of the cancellation policy

You may use the attached model withdrawal form in the following link, but this is not mandatory: