SHIPPING AND PAYMENT

SHIPPING AND PAYMENT 

All prices listed on the DGN FASHION GmbH website are displayed in euros and include German VAT.

Shipping Information:

  • For orders within Germany:
    • Free shipping for orders over €150.00.
    • A flat shipping fee of €5.00 applies for orders under €150.00.
  • For orders from the following EU countries:
    • Free shipping for orders over €250.
    • A flat fee of €10.00 applies for orders under €250.
      Eligible countries: Belgium, Bulgaria, Denmark, Estonia, Finland, Greece, Ireland, Italy, France, Croatia, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Austria, Poland, Portugal, Romania, Sweden, Slovakia, Slovenia, Spain, Czech Republic, Hungary, Cyprus.

Return Policy:

All products purchased from the CAMPIONE e-shop can be returned free of charge within 14 days. For returns from other EU countries, the customer is responsible for return shipping costs. Please note that parcels sent via courier service cannot be accepted.

Return Address:
Finitex Logistics Services
DGN FASHION GmbH
Dr. Raber Str. 4
19230 Hagenow
Germany

Voucher Policy:
For regular customers, vouchers may be redeemed with a minimum purchase of €90, taking returns into account. Only one voucher can be used per order.

Payment Methods:

The following payment options are available (*only for customers in Germany):

  • Buy on Account*
  • Pay in Installments*
  • Credit Card (Mastercard and Visa)
  • Direct Debit*
  • Instant Transfer*
  • Giropay*
  • PayPal

For payments made using PayPal methods (direct debit, credit card, Pay Later, installment payments, or PayPal), transactions are processed through PayPal (Europe) S.à rl et Cie, SCA, 22-24 Boulevard Royal, L-2449 Luxembourg, subject to the PayPal Terms of Use, which can be viewed here. If you do not have a PayPal account, you may refer to the terms and conditions for payments without a PayPal account, accessible here.

When using Ratepay (purchase on account), payment is processed through Ratepay GmbH, Franklinstraße 28-29, 10587 Berlin. Ratepay GmbH becomes the plaintiff for any unpaid amounts, and all debt settlement payments must be made directly to Ratepay. The applicable Ratepay payment terms and conditions can be viewed here, and the Ratepay data protection regulations also apply. Ratepay conducts an identity and credit check based on the information provided during the order process. In the case of insufficient creditworthiness, DGN FASHION GmbH reserves the right to cancel all existing contracts in part or in full, if the customer has not paid the due amount despite reminders. CAMPIONE also reserves the right to demand immediate payment for delivered goods or advance payment for undelivered goods.

If you select PayPal, Credit Card, or Direct Debit during the ordering process, payment will be processed immediately after placing your order. For purchases on account, please make your payment directly to Ratepay. Payment details will be provided in a separate email from Ratepay. CAMPIONE has transferred the claim against you to Ratepay, and payments can only be made to Ratepay GmbH. If you have any inquiries regarding purchases on account, please contact Ratepay Customer Service at the toll-free number +49 30 9832086 82 or visit Ratepay's Contact Page.